1. Who we are
Next Visa Step (Pvt) Ltd ("Next Visa Step", "we") is a visa guidance and document support consultancy. We help clients with digital nomad and residence applications, visa guidance, and apostille and document support.
Website: nextvisastep.com. Email: [email protected].
2. Information we collect
Information you give us
When you message us on WhatsApp, call us, email us, use the contact form, or send documents for review, you may share:
- Your name, email address and phone or WhatsApp number
- Where you live, the country you plan to move to, and the route you are considering
- Details of your income, work and family that you choose to tell us
- Documents you send us, such as contracts, bank statements and certificates
If you pay us, the payment is handled by the payment provider. We do not collect card details on this website.
The contact form
The form on our contact page does not send anything from the website. It writes your message and opens your own email app or WhatsApp with it. Nothing leaves your device until you press send there.
Information collected automatically
This website runs no analytics or advertising scripts and sets no tracking cookies. Our hosting provider processes technical information such as your IP address and browser type, which it needs to deliver the site and protect it from abuse.
Information from third parties
A payment provider may share limited information with us, such as your name, contact details and payment status.
3. How we use your information
- To reply to your questions
- To assess your case and prepare your consultation or application file
- To send you updates about your case
- To issue invoices and handle payments
- To keep business and tax records and meet legal duties
- To keep the website secure
We do not sell your data.
4. Legal grounds, for visitors from the EU and UK
- Contract: when we provide a service you asked for
- Legitimate interests: such as keeping the website secure
- Consent: where we ask for it, which you can withdraw at any time by contacting us
5. Who we share information with
We share only what is needed to deliver the service:
- Providers that run our website, email and messaging
- Payment processors
- Outside professionals, such as translators or lawyers, only when your case needs them
We may also share information when the law, a court order or a government request requires it, or when it is needed to protect our rights, our clients or anyone's safety. We expect every provider to keep your information secure and confidential.
6. International transfers
Our service providers may store or process information outside your home country. We choose providers that apply strong security and privacy standards.
7. How long we keep it
We keep your information only as long as we need it to provide the service, keep proper business and tax records, and meet legal duties. After that we delete it or make it anonymous. If you do not go ahead with a service, you can ask us to delete what you sent.
8. Your rights
Depending on where you live, you may have the right to:
- See the personal information we hold about you
- Correct information that is wrong
- Ask us to delete your information where we can
- Restrict or object to certain uses
- Withdraw consent you have given
- Receive a copy of your information in a portable format
To use any of these rights, contact us at [email protected]. We may need to confirm your identity before we act on a request.
9. Security
We take reasonable steps to protect your information, including secure hosting, limited access for staff and contractors, and password and access controls. No system is completely secure, but we work to keep the risk low.
10. Links to other websites
Our pages link to embassies, government portals, visa application centres and other sites. We are not responsible for how those sites handle your information, so please read their policies before sharing anything with them.
11. Children
Our services are for adults. We do not knowingly collect information from anyone under 18. If you believe a child has shared information with us, contact us and we will remove it where we can.
12. Changes to this policy
We may update this policy from time to time. The date at the top of the page shows the latest version. If a change is significant, we will say so on the website.
13. Contact us
Questions about this policy or your information can go to Next Visa Step (Pvt) Ltd at [email protected], or through our contact page.